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Service Capabilities Statement Video & Telecommunications, Inc. is a Small, Disadvantaged, Minority-Owned-Vietnam Veteran Owned and Buy Indian Certified business located in Springfield, Va. We specialize in the sale and servicing of microcomputer equipment, software, hardware and peripherals to the United States Federal Government and its prime contractors supporting government contracts as well as commercial corporations worldwide With many procurement avenures such as the IMPAC credit card, Blanket Purchase Agreements, and purchase orders and having been doing business since 1982 and having held a GSA schedule since 1986, V.T.I. is capable of handling all your service requirements now and into the next millennium. SERVICES OFFERED INCLUDE: * Network Services on LANs and WANs including planning, design, and installation. Facility wiring and cabling. Connectivity products with On-site / telephone support worldwide All on GSA schedule. * Systems Integration and Installation of microcomputer (PC) software and hardware (including networking systems, standalone systems, portable systems, displays, modems, printers, plotters, scanners, etc...) Services include: Pre-Instal site survey, equipment configuration, Assembly & Installation of equipment and components, On-site testing and QC, Interconnection with networks. Networking products we service include: Attachmate, Network Interface Corp., Intel, IBM, Racore, Pure Data, Lantastic, 3Com, Cisco, , etc... All are available on GSA * On-site Repair of many major manufacturers products (including IBM, Compaq, Toshiba, H.P., Dell, Gateway, Epson, Data South, Genicom, Tally, QMS, Okidata, etc...) as well as "clone" manufacturers. On-site Service Maintenance agreements including parts, labor, and travel. Annual and monthly contracts available, all on GSA schedule. * Response times include: Standard (Next Business Day), Same Day (4-6 Hours), Priority (2-4 Hours), and After Hours Service (Including 24 x 7 Response). All on GSA schedule. * Service Center repairs on all monitors, many PC systems, and printers, scanners, and plotters with mail-in or carry-in services, including component board level repairs. Depot repair is available on a Time and Materials basis per hour, plus parts and freight. Flat rates also available. Pick up and delivery is available throughout the entire Washington metropolitan area. * Factory Authorized to resell spare parts, support product exchanges and handle warranty repairs for many manufacturers such as Compaq, Okidata, Data South, Epson, H.P.,NEC, OTC, Boca, Tally, QMS, and many more. All on GSA schedule. * Accessorial Products such as memory, upgrades, disk drives, cables, ribbons, software, and much more are also available from all manufacturers. All on GSA schedule. * V.T.I. has Novell, Microsoft, Compaq, and Cisco certified engineers on staff to handle any networking, hardware, or software questions you may have. Below is a partial list of some of the manufacturers we are currently servicing and supporting worldwide. V.T.I. also maintains a large "Search" database for those hard-to-find products, manufacturers and services. Please contact your dedicated sales executive if you need a manufacturer not listed below. AMT, AST Research, Compaq, Comtech Microsystems, Clone PCs, Datasouth, Dataproducts, OTC, Dell Computers, Epson, Gateway, H.P., I.B.M., InFocus, Intel, Tally, Mitsubishi, Multitech, NEC, QMS, JBM, Printex, Printronix, Qume, Samtron, Unisys, Zenith, Genicom, Toshiba, Boca, Seiko, 3Com, Cisco, Attachmate, NIC, Racore, Lantastic, Pure Data, Quantum, Seagate, Okidata, And Many, More!!! By designing and implementing a custom support program to meet your most stringent requirements, V.T.I. can be the your ONE-STOP Shopping source for all your ADP and related needs. Please do not hesitate to call, fax, or e-mail your Account Manager or Ron Khuong, VP of Service (RonK@vti2.com) with any questions or requests. Don't forget to visit our website at www.vti2.com for more company and GSA information. SERVICE is the key to our business and YOURS! |
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